KAKKA (“KAKKA,” “we,” “us,” or “our”) respects the privacy of all users, clients, employees, contractors, and visitors (“you” or “your”). This Privacy Policy and Terms of Use document explains how we collect, use, store, and protect your personal and sensitive information in compliance with the Nigeria Data Protection Regulation (NDPR/NDPA) and other applicable Nigerian laws.
By accessing or using kakka.tech.com (the “Site”) or interacting with KAKKA services, you agree to this Policy and Terms of Use. If you do not agree, you should not use our Site or services.
1. Definitions
- Personal Information / Data: Any information that identifies or can identify you, including name, email, phone number, or IP address.
- Sensitive Personal Information: Includes biometric data, health information, financial details, or other information deemed sensitive under the NDPR.
- User / Visitor / Client / Employee: Any person interacting with KAKKA or our Site.
- Third Party / Service Provider: Any organization or individual providing services, technology, or analytics to KAKKA.
- Processing: Any operation performed on personal data including collection, storage, use, sharing, or deletion.
2. Information We Collect
2.1 Information You Provide
- Contact Details: Name, email, phone number, and address.
- Accounts: Username, password, and login credentials.
- Professional Details: Resumes, CVs, cover letters, employment history, qualifications.
- Support and Queries: Communications with KAKKA via email, chat, or forms.
- Financial Information: Payment details for services (card numbers, bank accounts), where required.
- Purpose: To communicate with you, provide services, and manage relationships.
2.2 Information Collected Automatically
- Device Data: IP addresses, device identifiers, browser type, operating system, language settings.
- Interaction Data: Clicks, pages visited, time spent, referring pages.
- Cookies and Tracking: Behavioral and analytical cookies to improve Site performance.
- Purpose: To analyze Site usage, enhance user experience, ensure security, and optimize services.
2.3 Information from Third Parties
Public databases, social media platforms, partners, and affiliates providing data for operational purposes.
2.4 Sensitive Data
Biometric data for authentication, health-related information if voluntarily provided, and financial data processed securely. Purpose: Ensuring secure authentication, service provision, legal compliance, and analytics.
3. How We Use Personal Information
- Service Delivery: Providing requested services, accounts, support, and transactions.
- Marketing and Communications: Sharing news, promotions, or updates, only with consent.
- Analytics and Improvement: Studying trends, usage patterns, system optimization, and service development.
- Security and Fraud Prevention: Detecting and preventing unauthorized access or illegal activities.
- Compliance and Legal Obligations: Meeting NDPR, tax, labor, employment, and other legal requirements.
- Business Research: Conducting data-driven research, including workforce planning and ESG initiatives.
4. Legal Basis for Processing
- Consent: Explicit user permission where required.
- Contractual Necessity: For fulfilling agreements with users, clients, and employees.
- Legal Obligation: To meet statutory or regulatory requirements.
- Legitimate Interest: To manage and improve services, provided this does not override user rights.
5. Sharing and Disclosure of Information
- Affiliates and partners to deliver services efficiently.
- Service providers such as hosting, analytics, payroll, or legal advisory.
- Government and regulatory authorities when required by law.
- Business transfers in case of mergers, acquisitions, or sale of assets.
We never sell personal data to third parties without explicit consent.
6. Cross-Border Data Transfers
Your data may be transferred outside Nigeria to trusted affiliates or providers. KAKKA ensures compliance with NDPR, contractual safeguards, and equivalent data protection standards.
7. Cookies, Tracking, and Analytics
Cookies: Small files stored on your device for authentication, preferences, and analytics. Analytics Providers: Google Analytics and similar services may collect usage data. Users can disable cookies via browser settings.
8. Data Retention
Personal and sensitive data is retained based on operational need, legal requirements, and security considerations. Data no longer required will be securely deleted or anonymized.
9. Security Measures
Administrative, technical, and physical safeguards are employed, including employee training, encryption, audits, monitoring, and breach response plans.
10. User Rights
- Access personal data held by KAKKA.
- Correct or update inaccuracies.
- Request deletion.
- Object to processing.
- Data portability.
- Withdraw consent at any time.
Requests should be directed to info@kakkatech.com.
11. Children’s Privacy
Services are not intended for children under 16. Data from minors will be deleted immediately.
12. Accessibility Policy
We are committed to accessible services. Feedback can be sent to info@kakkatech.com.
13. Intellectual Property
All content on kakka.tech.com is owned or licensed by KAKKA. Personal, non-commercial use only. No reproduction or commercial use without consent.
14. Terms of Use
- Acceptance: Use of the Site constitutes acceptance of these Terms.
- Prohibited Conduct: Illegal activities, harassment, malware distribution, IP infringement, or disruption are forbidden.
- Liability: KAKKA disclaims all warranties. Use of the Site is at your risk.
- Indemnification: Users agree to indemnify KAKKA against claims arising from misuse of the Site.
- Site Modifications: KAKKA may suspend or discontinue the Site at any time.
15. Governing Law and Dispute Resolution
Governed by Nigerian law. Disputes may be resolved through negotiation, arbitration, or Nigerian courts. Invalid provisions do not affect remaining Terms.
16. Changes to This Policy
KAKKA may update this document periodically. Changes will be posted on kakka.tech.com with an updated “Last Updated” date.
17. Contact Information
Email: info@kakkatech.com
Website: kakkatech.com